Cookies Policy

Last updated: July 16, 2025

1. What Are Cookies

Cookies are small text files that are placed on your device when you visit our website. They help us provide you with a better experience by remembering your preferences, analyzing how you use our site, and enabling certain features of our property management platform.

2. How We Use Cookies

RentJelly uses cookies for several purposes:

• Essential Cookies: Required for basic site functionality, user authentication, and security
• Performance Cookies: Help us understand how visitors interact with our website
• Functional Cookies: Remember your preferences and settings
• Analytics Cookies: Collect information about site usage to improve our services

3. Types of Cookies We Use

3.1 Essential Cookies

These cookies are necessary for our website to function properly and cannot be disabled:

• Authentication cookies: Keep you logged in to your account
• Security cookies: Protect against fraud and unauthorized access
• Session cookies: Maintain your session state across pages
• Preference cookies: Remember your language and region settings

3.2 Performance and Analytics Cookies

These cookies help us understand how our website is being used:

• Google Analytics: Tracks page views, user behavior, and site performance
• Error tracking: Helps us identify and fix technical issues
• A/B testing: Allows us to test different versions of features
• Heat mapping: Shows us how users interact with our pages

3.3 Functional Cookies

These cookies enhance your experience by remembering your choices:

• Theme preferences: Remember your dark/light mode choice
• Dashboard layout: Save your customized dashboard settings
• Notification preferences: Remember your communication settings
• Form data: Temporarily store form information to prevent data loss

4. Third-Party Cookies

We may use third-party services that set their own cookies:

• Google Analytics: For website analytics and performance monitoring
• Payment processors: For secure payment processing
• Support chat: For customer service functionality
• Social media: For social sharing features

5. Cookie Duration

We use both session cookies and persistent cookies:

• Session cookies: Deleted when you close your browser
• Persistent cookies: Remain on your device for a set period (typically 1-24 months)

6. Managing Your Cookie Preferences

6.1 Browser Settings

You can control cookies through your browser settings:

• Block all cookies
• Block third-party cookies only
• Delete existing cookies
• Receive notifications when cookies are set

6.2 Our Cookie Preferences

You can manage your cookie preferences for our website by clicking the "Cookie Settings" link in our footer or by visiting our preference center. Note that disabling certain cookies may affect site functionality.

7. Mobile Apps

Our mobile applications may use similar technologies to cookies, including:

• Local storage for app preferences
• Analytics SDKs for app performance
• Push notification tokens
• Crash reporting tools

8. Do Not Track

Some browsers include a "Do Not Track" feature. Currently, there is no industry standard for how to respond to Do Not Track signals, so we do not currently respond to these signals.

9. Updates to This Policy

We may update this Cookies Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website.

10. Contact Us

If you have any questions about our use of cookies or this policy, please contact us at:

• Email: privacy@rentjelly.io
• Support: support@rentjelly.io